At Kam Pei, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you apply for a personal loan, cash loan, fast loan, or online loan application with us. By using our services, you agree to the terms of this policy.
1. Information We Collect
When you apply for a loan with Kam Pei, we may collect the following:
- Personal details (name, NRIC, contact number, email address)
- Employment and income information
- Banking details for loan disbursement and repayment
- Credit history and supporting documents
- Usage data from our website or loan app
2. How We Use Your Information
We use your personal information to:
- Process and verify your loan application
- Assess eligibility for personal loans or cash loans
- Provide customer support and communication
- Offer low interest personal loan options tailored to your needs
- Comply with regulatory and legal requirements in Malaysia
3. Protecting Your Information
- Kam Pei uses secure systems, encryption, and firewalls to protect your data.
- We never sell, rent, or share your personal information with unauthorised parties.
- Access to your information is restricted to authorised staff only.
4. Sharing of Information
Your information may only be shared with:
- Licensed credit bureaus for verification
- Financial partners strictly for loan processing purposes
- Regulatory bodies, when required by Malaysian law
5. Your Rights
As a customer of Kam Pei, you have the right to:
- Request access to your personal data
- Correct inaccurate information
- Withdraw consent for marketing communications
- Request deletion of personal information, subject to legal requirements
6. Cookies & Online Tracking
Our website may use cookies to improve your online experience. These cookies help us provide a smoother apply loan online process, but you may disable them in your browser settings.
7. Policy Updates
Kam Pei may update this Privacy Policy from time to time to reflect changes in technology, regulations, or company practices. Updates will be published on this page.
8. Contact Us
If you have questions about our Privacy Policy or how we handle your data, please contact us through our Contact Us page or call our customer service team.